Privacy Policy

1. Introduction

Akamai Flow LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website, software platform, or related services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services immediately.

2. Information We Collect

We may collect personal and business information in several ways, including through online forms, contact submissions, subscriptions, and automated tools.

2.1. Information You Provide

When you use our Services or communicate with us, we may collect the following information:

- Name, email address, phone number, and business details.

- Payment information (processed securely through third-party payment processors).

- Messages, inquiries, or support requests submitted through our website or chat.

2.2. Information Collected Automatically

When you visit our website or use our platform, we may automatically collect:

- Device, browser, and IP address information.

- Cookies and tracking data (to improve performance and personalize user experience).

- Usage data, including pages visited, time spent, and actions taken on our site or platform.

2.3. Information from Third Parties

We may receive information from third-party integrations, advertising partners, or social platforms, in compliance with applicable laws and user permissions.

3. How We Use Your Information

We use the information we collect to:

- Provide, operate, and improve our software and Services.

- Communicate with you regarding updates, support, and account matters.

- Send marketing communications (email or SMS) with your consent.

- Personalize user experience and improve system functionality.

- Comply with legal obligations and enforce our Terms and Conditions.

4. SMS and Email Communications

By providing your phone number or email address, you consent to receive communications related to your account, services, and marketing promotions.

4.1. SMS Compliance (TCPA)

Akamai Flow LLC complies with the Telephone Consumer Protection Act (TCPA).

- You will only receive SMS messages after providing consent (e.g., by opting in via form or message).

- You may opt out at any time by replying STOP to any message.

- Standard message and data rates may apply depending on your carrier.

4.2. Email Compliance (CAN-SPAM Act)

All marketing emails will include a clear unsubscribe link. Once you unsubscribe, you will no longer receive promotional communications from us.

5. Data Retention and Security

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

We implement industry-standard technical and organizational safeguards to protect your data from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Sharing and Disclosure of Information

We do not sell or rent your personal data. We may share limited information only as necessary with:

- Service providers or contractors that assist in delivering our Services (e.g., hosting, payment processing, communication platforms).

- Legal or regulatory authorities, if required by law or to protect our rights.

- Business transfers, in the event of a merger, sale, or acquisition.

All third-party providers are bound by contractual obligations to maintain the confidentiality and security of your data.

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to enhance functionality, track analytics, and improve user experience.

You can modify your browser settings to refuse cookies, but doing so may affect certain features or functionality of our Services.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

- Accessing, correcting, or deleting your personal data.

- Withdrawing consent for marketing communications.

- Requesting details about how your data is used.

To exercise these rights, contact us at [email protected]. We will respond within a reasonable time as required by applicable law.

9. Data Transfers

Our Services are operated in the United States. If you access our platform from outside the U.S., please note that your data may be transferred, stored, and processed in U.S. servers, where data protection laws may differ from those in your country.

10. Third-Party Links and Integrations

Our website and platform may contain links to third-party websites or tools. We are not responsible for the privacy practices, policies, or content of third-party services.
We encourage you to review their respective privacy policies before providing any personal information.

11. Children’s Privacy

Our Services are not directed toward children under the age of 13. We do not knowingly collect personal information from anyone under 13.
If we discover that a child has provided us personal data without parental consent, we will promptly delete it.

12. Updates to This Policy

Akamai Flow LLC reserves the right to update or modify this Privacy Policy at any time. The latest version will always be posted on our website with the updated “Effective Date.”
Continued use of our Services after such updates constitutes acceptance of the revised Privacy Policy.

13. Contact Information

For any questions, requests, or concerns regarding this Privacy Policy, please contact:

Akamai Flow LLC
Email: [email protected]
Website: akamaiflow.com
Location: Kihei, Hawaii